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Airports Boost Tech Investments As Passenger Behavior Evolves: SITA

Airports Boost Tech Investments As Passenger Behavior Evolves: SITA | Aviation Week Network

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Chen Chuanren
October 13, 2025

Credit: Igor Borisenko / Getty Images

Airports worldwide are accelerating investments in data sharing and artificial intelligence (AI) as they seek to expand capacity and adapt to shifting passenger expectations, according to aviation technology provider SITA. Speaking to Aviation Week at the opening of SITA’s new Customer Experience…

Chen Chuanren

Chen Chuanren is the Southeast Asia and China Editor for the Aviation Week Network’s (AWN) Air Transport World (ATW) and the Asia-Pacific Defense Correspondent for AWN, joining the team in 2017.

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